Appointments for on-campus audiological services as well as ENT and eye examinations (for students only) are scheduled in The Shop at the Audiology Center (LBJ-3130; Phone 475-6473 Voice).

When arranging an appointment, please have your class/work schedule available.  Appointments are popular, so please be sure to book an appointment promptly as needs arise.


The Shop is open for the Summer 2017 semester as follows:

  • JUNE and JULY Hours: Monday through Thursday: 9AM - 12PM and 1PM - 3PM
  • AUGUST Hours (Aug 1 - Aug 25): Monday through Friday: 9AM - 12PM and 1PM - 3PM

Hours for On-Call Audiology Support for the Summer 2017 semester are as follows:

  • JUNE 5th - AUGUST 10th: Monday through Thursday: 11AM - 12PM and 2PM - 3PM

Fall 2017 hours will begin August 28th, and will be posted soon.


Walk-In Technical Support 
There is a technician available during The Shop's open business hours throughout the academic year.     

The following technical support services can be provided in The Shop on a first-come, first-served basis:

  • Basic troubleshooting of cochlear implants and hearing aids
  • Earmold modification and tube replacement
  • Sale of batteries, testers, and assistive devices
  • Sale of cochlear implant replacement parts

On-Call Audiology Support 
NTID Communication Studies and Services audiologists are available in The Shop for several hours each week to answer your audiological questions. No appointment is necessary.  On-call schedules vary each semester and are posted online and outside the Shop window.

In addition to walk-in technical support, on-call audiologists can also provide the following services in The Shop:

  • Extensive troubleshooting of cochlear implants and hearing aids
  • Programming of loaner hearing aids
  • Pairing of accessories to cochlear implants and hearing aids
  • Impressions for earmolds, ITE hearing aids, custom ear protectors, and swim plugs

Wendy DiMatteo at CSS Audiology Center, The Shop intake windowFor further information about the services offered through the Audiology Center, please contact: 
Wendy DiMatteo 
Audiology Technician 
(585) 475-6473 V
(585) 475-7910 Fax