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Interviewing a Deaf or Hard-of-Hearing Person

Employers

Employers say...

"Our NTID Co-op opportunity has been a great learning experience for both the students and our organization. Our interns make a very positive impact on our project. Their determination and skills are reflected in their work. The support from NTID staff has been very helpful. We have all grown from this experience!"
Genessee Country Village and Museum

Preparing for the interview

  • When setting up the interview, ask the candidate how he or she will prefer to communicate during the interview.
  • Inform the receptionist that you are expecting a deaf or hard-of-hearing candidate.
  • Find a location with good lighting.
  • Have a written itinerary and company literature available.

Interviewing with an interpreter

  • Position the interpreter next to the interviewer so the candidate can easily see both individuals.
  • Clarify whether the candidate will speak for himself or herself, or whether the interpreter will voice what the candidate signs.
  • Make eye contact with the candidate.
  • Address your questions directly to the candidate, not the interpreter.

Interviewing without an interpreter

  • Provide a written copy of the interview questions.
  • Speak clearly and slowly.
  • Use gestures and facial expressions.
  • Maintain eye contact by looking directly at the person.
  • Encourage the deaf individual to let you know if your communication is unclear.
  • Rephrase things if necessary.
  • Ask open-ended questions.
  • Use paper and pencil if necessary.
  • Ask the candidate to demonstrate his or her skills during the interview by operating a piece of equipment or software application, etc.
  • Resist putting your hands on or near your mouth as you speak.