Chief Technology Officer

Company Information

Company Name: Convo Communications

Position: Permanent

Start Date:


Austin, TX
United States

Job Information

Job Description for Chief Technology Officer

Convo Communications is a Deaf-owned, Deaf-operated, and FCC-certified company that provides 24/7 Video Relay Services (VRS) and other communication solutions. We are seeking an experienced senior technical leader with extensive experience and background in a range of technologies, including running an infrastructure, managing remote teams and projects, and excellent communication skills with an in-depth understanding of consumer trends in modern technology and social media.
Position Summary
The primary responsibilities of the Chief Technology Officer (CTO) are to oversee and streamline the technical operations of the Engineering and Development departments, as well as ensure processes and service standards are effectively executed. The ideal candidate should have the knowledge and skills necessary to best align technology-related decisions with the organization's objectives, tactics, and business strategy. The CTO must also be able to communicate the company’s technology strategy to partners, management, and employees. Likewise, this person should also possesses up-to-date knowledge about technology standards, compliance, and business risks.
The CTO will work closely with the leadership team and will report directly to the CEO.
Strategy & Planning

  • Identify opportunities and risks for delivering the company’s video relay services as web-based and mobile-based solutions globally
  • Seek out and identify opportunities for innovation and improvement of tech services
  • Identify and assess marketplace obstacles and technical hurdles to the business success


  • Participate as a member of the senior management team in leading and establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately, and the organization’s resources are used responsibly
  • Partner with the Marketing leadership to lead and deliver the company revenue goals
  • Be the technology executive at the table in advancing key sales pursuits

Implementation & Deployment

  • Provide engineering execution excellence—as well as technical vision and direction—to ensure the development team is aligned with the strategy and cadence of the company

Operational Management

  • Ensure the company’s internal technological processes and customer-facing services comply with community expectations, and applicable laws and regulations for privacy, security, and social responsibility

Organization Development

  • Position and prepare the technology organization for scalable growth—such as the architecture, development, infrastructure, people, processes, and roadmaps
  • Supervise recruitment, training, retention, and organization of all development staff in accordance with the company hiring process, personnel policies, and budget requirements


Job Requirements for Chief Technology Officer

Required Qualifications:

  • Possesses at least 5 years in management and strategic experience in the technology fields, OR,                          
  • Possesses a MBA/MS in technology related fields with at least 5 years’ experience, 3 of which must be in managerial and strategic
  • Has technical knowledge in either engineering or information technology, and leadership experience
  • Has high-level leadership, communication, and problem-solving skills
  • Is customer-focused with a keen eye for detail
  • Is comfortable working a flexible schedule
  • Has the ability to work, thrive, and adapt in a fast-paced environment
  • Has knowledge and understanding of diversity and inclusion

Desired Skills & Knowledge

  • Proven track record for product delivery, an entrepreneurial drive, and a demonstrated ability to achieve stretch goals in a changing and fast-paced environment
  • Demonstrated ability to envision mobile or web-based services that meet consumer needs and/or solve business problems
  • Fluent in American Sign Language (ASL)
  • Strong understanding of Deaf culture

Interested candidates go to, click on "View Current Job Openings," then to "Chief Technology Officer" to apply online.  
This position will be open until filled. 

Resume Information

Majors Desired


Candidates should apply directly by sending:

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