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Communication Assistant

Job Seekers

Company Name: Communication Service for the Deaf

Position: Permanent

Start Date: ASAP

Location(s):

Honolulu, HI
United States
See map: Google Maps, Yahoo! Maps
Syracuse, NY
United States
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Moraine, OH
United States
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Sioux Falls, SD
United States
See map: Google Maps, Yahoo! Maps
Lubbock, TX
United States
See map: Google Maps, Yahoo! Maps

Job Description

POSITION DESCRIPTION:

Relay telephone calls between Deaf, Hard of Hearing, speech impaired consumers (TTY users) and Hearing consumers through the telephone network.

ESSENTIAL FUNCTIONS:

  • Accept and place local and long distance relay calls for consumers.
  •  Follow desired method of billing instructions and enter billing information into the system.
  • Translate electronic messages to voice messages and voice messages to electronic messages.
  • Translate sentence structures and language patterns from American Sign Language (ASL) to English and English to ASL to ensure the correct message is relayed.
  • Convey the callers actual feelings and emotions. Relay contents of the call as accurately as possible without intervening in the conversation. Maintain strict consumer confidentiality.

Job Requirements

QUALIFICATIONS:

  • Typing skill of 50+ WPM using a personal computer.
  • Good use of English grammar and spelling.
  • Good articulation and pleasing speaking voice. Ability to tolerate the stress of emotional dialogues.
  • Ability to learn ASL syntax.
  • Sensitivity to consumer needs.

HOURS:  To be discussed at the time of the interview.(Part-time and Full-time Available).  Openings in Honolulu and for part-time and full-time positions.  Be sure to mention in which city/state you would to work.

Interested candidates please submit your resume to www.c-s-d.org.

Morgan Grant
Human Resources Recruiter
102 North Krohn Place
Sioux Falls, SD 57103

Candidates should apply directly by sending:

Resume

Contact Information

Name: Morgan Grant

Title: Human Resource Recruiter

E-Mail: mgrant@c-s-d.org

Phone: 605-496-0968 ()

Fax: 605-782-8454