National Technical Institute for the Deaf

Company Name: Communication Service for the Deaf

Position: Permanent

Start Date: ASAP

Location(s):

Moorehead, MN

United States

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Syracuse, NY

United States

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Sioux Falls, SD

United States

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Lubbock, TX

United States

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Job Description

POSITION DESCRIPTION: Relay telephone calls between Deaf, Hard of Hearing, speech impaired consumers (TTY users) and Hearing consumers through the telephone network.

ESSENTIAL FUNCTIONS:

• Accept and place local and long distance relay calls for consumers. Follow desired method of billing instructions and enter billing information into the system.
• Translate electronic messages to voice messages and voice messages to electronic messages.
• Translate sentence structures and language patterns from American Sign Language (ASL) to Spanish and Spanish to ASL to ensure the correct message is relayed.
• Convey the callers actual feelings and emotions. Relay contents of the call as accurately as possible without intervening in the conversation. Maintain strict consumer confidentiality.

Job Requirements

QUALIFICATIONS:

• Typing skill of 50+ WPM using a personal computer.
• Good use of Spanish and English grammar and spelling.
• Good articulation and pleasing speaking voice.
• Ability to tolerate the stress of emotional dialogues.
• Ability to learn ASL syntax.
• Sensitivity to consumer needs.

HOURS: To be discussed at the time of the interview.

Interested candidates please submit your resume to www.c-s-d.org.  Be sure to mention which city/state you would like to work.

Morgan Grant
Human Resources Recruiter
102 North Krohn Place
Sioux Falls, SD 57103

Candidates should apply directly by sending:

Contact Information

Name: Morgan Grant

Title: Human Resource Recruiter

E-Mail: mgrant@c-s-d.org

Phone: 605-496-0968 ()

Fax: 605-782-8454