Sprint Lab Technical Specialist

Company Information

Company Name: National Technical Institute for the Deaf

Position: Co-op

Start Date:

Location(s):

Rochester, NY
United States

Job Information

Job Description for Sprint Lab Technical Specialist

Co-op Job Description: Sprint Lab Technical Specialist
 

  • Full-time Fall Semester (35-40 hours/week)
  • 1 semester required, 2 semesters preferred

 
This position requires the student to have advanced trouble shooting skills due to a significant number of interconnecting technologies and supporting vendors. This co-op student must be able to work independently and needs to be a self-starter, assertive, and is always seeking for creative ways to solve problems.
 
This co-op student will spend a significant amount of time supporting faculty and staff in the Sprint Relay Lab, as such, it is vital that the student understand the importance of the task at hand when working with instructors, and to provide quality services that instructors demand.
 
The co-op starts fall semester of 2018-2019, and it is preferable that the student do two semesters in sequence. Training and orientation will be provided and depending on timing of the hiring and availability, may start as early as May.
 
The Sprint Experimental Distance Learning/Access Demonstration Lab serves as an RIT-wide resource. The goal of this facility is to adapt, evaluate, and export throughout campus (1) instructional technologies supporting distance learning activities for deaf and hard-of-hearing learners, and (2) access technologies supporting both distance learning activities as well “local” interactions among deaf, hard-of-hearing, and hearing participants.
 
Lab functions include:

  • hosting selected distance learning courses and experimental activities in adapting and evaluating instructional technologies in support of deaf and hard-of-hearing participants;
  • hosting experimental activities in adapting and evaluating access technologies in support of interactions among deaf, hard-of-hearing, and hearing participants;
  • sponsoring training activities for faculty, staff, and students regarding emergent remote and access technologies; and
  • serving as a site for consumer testing by faculty, staff, and students of vendor-donated emergent technologies.

Lab Technologies include:

  • 16 X 16 High Definition Video/Audio Matrix Switcher
  • Support workstations consisting of 6 monitors and 9 computers (8 windows, 1 Mac)
  • 3 server racks consisting of video and audio equipment dedicated to supporting instructional activities in the lab
  • 4 wall-mounted cameras
  • 2 Short-throw projectors with interactive capability
  • 1 ceiling-mounted projector
  • Backdrop support for incorporation of video special effects
  • Mobile podium with touch-screen monitor
  • On-demand reconfiguration of lab in response to instructional requests

 Sprint Lab Technical Specialist responsibilities include:

  • Support technical Lab “set-up” and maintenance for both ongoing courses and changing experimental projects (including hardware and software reconfigurations);
  • Work with technical support specialists, instructional technologist, faculty, and students in experimenting with Lab capabilities in support of learning/teaching and access activities;
  • Assist in the evaluation of Lab technologies in support of learning/teaching and access activities
  • Document in writing those lab capabilities (including corresponding hardware/software configurations) that are developed for potential learning/teaching and access functions; document instructions regarding hardware/software configurations for projects underway
  • Support the operation of two video recording rooms including providing orientation and training to equipment, software, and best practices.
  • As time allows, contribute to technical support of general computer operations in NTID Learning Center

Job Requirements for Sprint Lab Technical Specialist

  • Have advanced understanding in troubleshooting hardware and software
  • Good analytical and problem solving skills
  • Understanding of technologies that encompasses video recording and editing is preferred
  • Have good understanding of importance of maintaining issue tracking log/ticket
  • Creative problem-solving skills in providing technical solutions that support desired learning/teaching and access capabilities
  • Must be able to work evenings
  • Must be able to work independently with minimal supervisions
  • Must be able to prioritize tasks
  • Fluency in American Sign Language preferred

If interested: Email the following to Wesley.Blue@rit.edu

  • Resume
  • Transcript (unofficial copy)
  • Three letters of recommendations must be submitted on your behalf to either: Email:  Wesley.Blue@rit.edu; or Mailstop: 60-2466 (with attention to Wesley Blue)

Resume Information

Majors Desired

Computer

Candidates should apply directly by sending:

Resume
Transcript
Three Letters of Recommendation

Contact Information

Name: Wesley Blue

E-Mail: Wesley.Blue@rit.edu