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Simulated
job interviews provide a realistic context for developing
pragmatic conversational competence. Interactions can
be video-taped and jointly analyzed by the student and
instructor. Through this process students receive coaching
in initiating and responding to interview topics. They
also develop metacognitive skills of analyzing, monitoring,
and revising their messages to achieve their communicative
intent. |
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The
following examples show an instructor and student analyzing
segments from a simulated interview that was conducted
with the assistance of an interpreter. The comments provided
below and the debriefing sessions illustrate the type
of instructional feedback and suggestions that can be
provided to improve conversational effectiveness in general
and in an interview situation in particular. |
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In this segment the student took responsibility for introducing
herself and the interpreter, she responded appropriately
to the query "Who are you", and she used a communication
strategy ("let me think for a second") that is appropriate
for a job interview.
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 In
this segment the student did well in answering questions
about why she chose NTID and her major. The instructor
can make suggestions for how the student can improve her
answer by giving more details about her skill in using
the software applications she named. |
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Strengths
and Weaknesses
 In
this segment the student responded well to the query about
her strengths and she turned a negative, a specification
of a weakness, into a positive by showing how she's trying
to make improvements. It is valuable to point out that
everyone has weaknesses and an employer likes a student
to demonstrate self-awareness by identifying them. It
may also be valuable to point out that whereas she provided
an adequate answer to the question about her strengths,
she did not take advantage of the opportunity to give
examples or show her work, such as a Power Point presentation
available in her portfolio. |
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Here is an instructional segment that followed
a viewing of the above segment.
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Team
Work
 In
answering questions, students are encouraged to give more
than "yes-no" responses; they should provide details,
examples or explanations. |
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 Here
is an instructional segment that followed
a viewing of the above segment. |
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 Sometimes
the instructor asks questions and discusses a student's
experience in order to help them find details and examples
to use in answering questions. Here is another instructional
segment that followed viewing of the "teamwork"
segment. |
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 After
probing and discussion, the student should have an opportunity
to again answer the original question. In this instructional
segment the student is responding to the question
"Why do you like teamwork?"
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Clarifying
 It
is important that student's know it is acceptable and
appropriate for them to use communication strategies such
as asking for repetition or clarification when they do
not understand questions. |
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 Here
is an instructional segment that followed
a viewing of the above segment. |
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Wrap-up
 At
the conclusion of a debriefing it is helpful to ask the
student what she would do differently during the next
interview. In this instructional segment,
the student mentions three or four ways she could improve
her next interview. Write down the student's ideas for
future reference. |
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