Appointments for on-campus audiological services as well as ENT and eye examinations (for students only) are scheduled in The Shop at the Audiology Center (LBJ-3130; Phone 585-475-6473 Voice).

When arranging an appointment, please have your class/work schedule available.  Appointments are popular, so please be sure to book an appointment promptly as needs arise.


Walk-In Technical Support 
There is a technician available during The Shop's open business hours throughout the academic year.     

The following technical support services can be provided in The Shop on a first-come, first-served basis:

  • Basic troubleshooting of cochlear implants and hearing aids
  • Earmold modification and tube replacement
  • Sale of batteries, testers, and assistive devices
  • Sale of cochlear implant replacement parts

On-Call Audiology Support 
NTID Communication Studies and Services audiologists are available in The Shop for several hours each week to answer your audiological questions. No appointment is necessary.  On-call schedules vary each semester and are posted online and outside the Shop window.

In addition to walk-in technical support, on-call audiologists can also provide the following services in The Shop:

  • Extensive troubleshooting of cochlear implants and hearing aids
  • Programming of loaner hearing aids
  • Pairing of accessories to cochlear implants and hearing aids
  • Impressions for earmolds, ITE hearing aids, custom ear protectors, and swim plugs

Wendy DiMatteo at CSS Audiology Center, The Shop intake windowFor further information about the services offered through the Audiology Center, please contact: 
Wendy DiMatteo 
Audiology Technician 
(585) 475-6473 V
(585) 475-7910 Fax 

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